At First-Call Medical, Inc., we prioritize the security and confidentiality of your personal information. We collect and utilize your data solely to facilitate our services and enhance your interaction with our platform. Rest assured, we do not disclose or sell your information to third parties without your explicit consent. For further insights into our data handling practices, please refer to our Privacy Policy.
Our commitment to your satisfaction drives everything we do. Should you find our services unsatisfactory, please contact us within seven days of your purchase to request a refund. Our Refund Policy outlines the terms under which refunds are processed and may vary depending on the service provided.
While the majority of our services are delivered electronically, First-Call Medical, Inc. does ship physical products where applicable. We ensure timely and secure delivery of these products to the address provided during checkout. Shipping fees and delivery times may vary based on the product and destination. Please refer to the specific product listing or contact our customer support team for shipping-related inquiries.
If you have any further questions or need clarification regarding our policies, feel free to contact our team. Your satisfaction is our priority, and we're here to address any concerns you may have.
Here is how the FCM Team has helped patients all over the U.S.
You guys have the best website, the best ordering and follow-up, the best Team, and the best communication with staff and families. We appreciate you and your staff. Please relay our kudos to all.
- N.H., Massachusetts, January 2024
It seems like FCM's service has always been great.
- E.O., Massachusetts, September 2024
Thank you for your patience and kindness when I called.
- G.M., Massachusetts, April 2024
You were very helpful, and I appreciate your professionalism and courtesy.
- J.C., California, March 2019
I really appreciate your efforts to keep patients safe and healthy.
- A.S., New York, May 2020
Everyone has been so knowledgeable, kind, and courteous. Love the monitor; it is so small and efficient.
- J.M., Massachusetts, July 2022
Thank you much for your kindness and patience.
- M.D., Massachusetts, June 2022
I greatly appreciate the kind and professional manner that both the people answering the phones and the techs showed me.
- N.C., Massachusetts, December 2021
Thank you, FCM, for saving my life. Particularly the very kind and persistent technicians that reached out to me and my doctors.
- D.A., Rhode Island, March 2021
Your service has made our lives and our patients a million times easier!
- B.S., South Carolina, October 2020
Everyone has been wonderful and helpful. I’ve had a great experience with FCM.
- S.R., Massachusetts, April 2021
Everyone at First-Call Medical is always so professional and helpful and goes out of their way to ensure our patients are provided exceptional service. Thank you!
- G.H., Massachusetts, November 2021
I thank you for your caring support on my heart journey. Today, I know that great people are here to help me.
- H.S., Massachusetts, February 2013
I found your staff to be prompt, polite, and helpful. My thanks to you and to your staff for the service you offer.
- G.L., Massachusetts, October 2020
I can’t thank you all enough for your compassion and expertise.
- A.Q., Massachusetts, September 2024
Had a wonderful and easy experience using the monitor and whoever designed it is brilliant.
- R.M., Massachusetts, August 2024
We were just extolling the brilliance of the monitor design and how seamless your process is.
- L.D., Massachusetts, April 2021
Thank you again for all of your care and professionalism. You’ve made this whole process much easier for us.
- C.B., Massachusetts, February 2020
The service and support I received from the FCM Team was extraordinary.
- J.E., Massachusetts, July 2021